Privacy Policy

Last updated: March 2026

This Privacy Policy explains how nTech Digital Solutions ("we", "us", "our") collects, uses, and shares information when you use our website, landing pages, forms, and related services.

## 1. Information We Collect

We collect information you provide directly, including:

- Name
- Phone number
- Email address
- Property address (street, city, state, zip)
- Lead details submitted in forms (for example: roof condition concerns, homeowner/renter/roofer responses, service preferences)

We also collect technical and marketing attribution data:

- IP address and basic device/browser metadata
- Referral and campaign parameters (including `fbclid`, `utm_source`, `utm_medium`, `utm_campaign`, `utm_content`, `utm_term`)
- Form submission timestamps and status data

## 2. Text/SMS Verification Data

For account security and authentication workflows, we may use text message verification.

When text verification is used, we may collect and process:

- Phone number used for verification
- One-time verification codes
- Verification timestamps and code expiration data

Verification codes are used only for authentication/security purposes and are retained only as needed for operational and security requirements.

## 3. How We Use Information

We use collected information to:

- Respond to lead requests and schedule inspections
- Deliver service-related communications
- Provide insurance claim assistance workflow support
- Authenticate users and protect account access
- Track campaign performance and optimize ad/landing page performance
- Improve website experience, forms, and conversion flow
- Prevent abuse, fraud, and unauthorized access

## 4. Lead Data Processing

Lead data submitted through forms is stored in our systems and may be shared with approved internal team members and service providers involved in lead follow-up and fulfillment.

For client campaigns, lead data may be routed to the appropriate client account or destination based on source/page configuration.

## 5. Sharing Information

We may share information with:

- Service providers (hosting, analytics, communication, database, email/SMS providers)
- Authorized campaign/client recipients when required to fulfill lead requests
- Legal or regulatory authorities when required by law

We do not sell personal information for unrelated third-party marketing.

## 6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

## 7. Data Retention

We retain personal information for as long as needed to provide services, fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

## 8. Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, or restriction of your personal information. You may also request that we stop contacting you for non-essential communications.

To exercise these rights, contact us using the details below.

## 9. Cookies and Tracking

We and our service providers may use cookies and similar technologies for analytics, attribution, and site functionality.

## 10. Third-Party Services

Our website may integrate with third-party services (for example cloud hosting, databases, email delivery, and SMS providers). Their privacy practices are governed by their own policies.

## 11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

## 12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

## 13. Contact

If you have questions about this Privacy Policy or our data practices, contact:

- nTech Digital Solutions
- Email: hello@ntechdigital.solutions